Software & AI AutomationClient: WASSHOT Technologies
WASSHOT
A high-velocity WhatsApp marketing and automated customer interaction engine designed for contemporary enterprises, allowing real-time broadcast campaigns, AI-assisted lead nurturing, and CRM synchronization.
Client
WASSHOT Technologies
Project Type
Software & AI Automation
Services
Web Application, AI & Business Automation, Meta WhatsApp Cloud API
Technologies
Next.jsTypeScriptNode.js
Understanding the Friction Point
Modern e-commerce and retail brands face abysmal email open rates (<15%) and struggle to handle thousands of inbound customer queries across fragmented support teams without slow response times and high human overhead.
Architectural Vision & Strategy
UXI engineered a centralized enterprise messaging engine powered by Meta's Official Cloud API. The platform orchestrates automated multi-tier drip campaigns, smart AI qualification chatbots, and seamless team inbox collaboration.
Engineering & System Implementation
Engineered with a high-performance Next.js application layer, asynchronous queue processing with Node.js and Redis, persistent MongoDB customer state storage, and resilient webhook dispatchers.
Tech Stack Deployed:
Next.jsTypeScriptNode.jsMongoDBMeta Cloud APITailwind CSSRedis
Measurable Operational Impact
Delivered a 98% message delivery rate, automated 70% of routine customer questions without human escalation, and enabled clients to drive measurable revenue from conversational commerce funnels.
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